How Do We Choose UK Casinos
At top 20 casinos online we will not recommend a casino until we have tested it out ourselves. All the casinos you see listedon the right have been road tested extensively for reliability, fairness, gameplay and of course customer support.
To maintain consistency, we always evaluate a casinos based on the following criteria:
Casino Customer Support
This in our opinion is one of the most important consideration when deciding whether to play at a online casino or not. Always check that as well as email support, your chosen casino has 24 hour telephone support. Test them out and give them a call. See how quickly they answer and how knowledgeable they are about features within their casino (payouts and bonuses etc).
We have tested all of the casinos we recommend for both speed of response and quality of response. If you decide not to play one of our recommended casinos we strongly suggest you test out their customer support before playing for real.
Casino Promotions
This is also a key factor when considering a new casino - how well do they look after their players. There are some fantastic promotions available to new players out there, you just need to know where to find them. When evaluating a casino we consider the size of new player bonus, the size of monthly bonus, the quality and frequency of ongoing promotions such as spot prizes and free to enter competitions.
So don't underestimate the competitiveness of the casino market at the moment - it is a players market and the bonueses we highlight reflect this.
Casino Games
We assess the quantity and quality of the games a casino has to offer. All of the casinos in our top 20 have jackpot games with some amazing cash prizes up for grabs.
Casino Payments
This includes paying in and withdrawing. Paying in methods are pretty much standard across all of the casinos - if you've got a credit or debit card you'll be okay. Withdrawing is where it becomes interesting. The vast majority of casinos will only pay back to your credit card the equivalent of the amount of cash you deposited with the remainder being sent ot you by check. This is fine and works very well but you do sometimes have to wait up to 2 weeks for the check to arrive. If it is a UK casino, it very likely that you can use your debit card. The advantage here is that the full amount is credited back instantly.
Casino Software
Finally we consider their software. We feel really strongly that all casinos should offer a free play version of their casino for you to test before you start investing online for real. Not surprisingly all of our top 20 do this. We also consider how quickly their software downloads. In the majority of cases you can be playing in about 10 minutes which is very impressive. But if that's too long for you then we also highlight if the casino has a no download version.
If you read our reviews you will quickly realise we are not big fans of the no download versions. Although they are quick, absolutely fair and reliable, we feel they lack the polished presentation of the download version (but that's just our opinion). Anyway it's up to you to try them both and make up your own mind.
Hopefully this illustrates our comprehensive evaluation policy and allays any doubts you might have about the casinos we recommend.
© Copyright 2004 UK Casino
Choosing a UK Casino
