Overall
The William Hill Casino is without doubt the best UK casino on the market today. For a UK punter it is a must try casino - you play in pounds, you win in pounds you withdraw your winnings in pounds.
As you would expect from one of the UK's best know gambling brands, playing at the William Hill Casino is fantastic. For a kick off you get £50 free cash bonus in your first month and £25 cash match every month after that. Couple this will great gameplay, graphics, casino tournaments and customer support and you've got a UK casino that quite rightly is know by players as the best around.
We have no hesitation recommending you play here. Experienced and new players alike will be delighted with what this quality casino has to offer.
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Customer Support
You can get support by both email and telephone. For enquiries relating to your playing account/payments you need to contact Ecash Direct (the cash processing arm of Cryptologic). For any questions relating to the games or software you need to contact Players Help.
We emailed both Players Help and Ecash Direct with questions and received an answer back within 1 hours (which is really good). If you can't wait that long then they have freephone numbers direct from the UK. We had no problem getting through even at busy times like Friday nights. One other nice touch is the inclusion of a free callback option which can be requested whilst you are still playing within the casino.
The Customer Support can be reached on the following numbers:
Ecash Direct - 00 800 0874 0274 ([email protected])
Players Help - 00 800 2872 2238 ([email protected])
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Promotions
If you are a new player to Casino and deposit £25 into your account this is instantly matched with another £25. Your second deposit of £25 is also matched, giving you £50 available in your first month. One thing you need to be aware of in relation to the cash match promotion, you have to 'turn' it 20 times before you can withdraw any winnings (visit Best Bonuses to find out more).
A really fantastic promotion here is their monthly player tournaments. Each month, they run a tournament on a selected game which is open to all players. The entry fee is £10 which buys you £1000 in chips. The winner is the player who accumulates the most chips over a 1 hour time period. The really nice touch here is that the Casino does not take a cut of the prize fund, all the entry money goes straight back to the players. These are really popular with players and it is common for the first prize to be over £3000!
William Hill also automatically enrolls all players onto their loyalty Reward Scheme. In this scheme you earn 1p for every £10 wagered. It doesn't sound like much but you'd be amazed how quickly you can build up a decent pot which is converted back to cash on the 25th of every month.
William Hill also offers a 'Refer-a-Friend' program. For every friend you introduce to the casino they will give you £25 - this is the most you will get from any casino refer-a-friend program around today. This cash is available to withdraw immediately.
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Games
As with the majority of Cryptologic casinos, you'll find 35 games in total. These include all of the standard games (Blackjack, Roulette, Baccarat, Stud Poker, Let-it-Ride Poker, Craps, Video Slots and Video Poker) but also includes some of less common games such as Red Dog and Pai Gow. Of the 35 games available, 6 offer the chances of winning big through huge jackpots.
Click here to view the current live jackpots.
Another great feature in the Casino is the multiplayer option. You can choose to either sit at a table next to other online players (as you would at any land based casino) or play in private. To add further realism to their casino, William Hill have also added a 'live chat' facility so you can talk with other players at the table anytime during a game. This is about as close to the real thing you will ever get online.
All payouts are audited by Price Waterhouse Coopers (see Best Payouts for more details).
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Payments
As you would expect, there are a variety of different ways you can deposit cash.
We strongly recommend that you use your Debit Card for all transactions. The main reason being that if you use a Credit Card you can only have paid back to that card an amount equal to your initial deposit. So, if you deposited £50 and turned that into £500 you would only get £50 back onto your card. The remaining £450 would be sent to you by cheque which can take up to 4 weeks. You do not have this problem with Debit Cards as the total amount can be paid back to it.
Overall, we feel that this the best UK casino available today. Give it a try, you won't be disappointed.
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