Ladbrokes Casino Review - Overall
Ladbrokes is one of the World's largest gambling brands and as you'd expect they have produced a quality casino to sit within their portfolio. Although we don't rate the Ladbrokes Casino it as highly as the William Hill Casino, 32 Red Casino, Ritz Casino or Littlewoods Casino due to their customer service and player promotions, it is never-the-less a good casino to play.
For a UK punter you play in pounds, you withdraw your winnings in pounds and best of all, it goes straight back onto your Debit Card, instantly. There is no need to wait four weeks for the balance to be sent to you by check.
We have no hesitation recommending the Ladbrokes Casino to all of our visitors although we do think there is better on offer at the moment from 32 Red Casino, Ritz Casino and Littlewoods Casino.
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Ladbrokes Casino - Customer Support
Ladbrokes Casino should score very highly on customer support because they've been around long enough to realise that this really matters to punters. However, we were really surprised that their telephone support lines were only open at certain times, why? For a company their size they really should do better. We found the best way to contact them was via email where the customer service teams knowledge of both the industry and their casino is very impressive.
To test their responsiveness, we emailed Ladbrokes Casino with questions relating to their latest promotion and received an answer back in under 1hour. This is exceptional considering the average is anything between 6 and 12 hours depending on the day.
It's a real shame that Ladbrokes Casino doesn't have 24/7 telephone support and this is the only reason they don't make it into our top 5.
If you need to get in touch with Ladbrokes Casino customer support, use the following:
UK Free Phone - 00 350 43003 (between 10am 6.30pm CET)
E-mail - [email protected] (24/7)
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Ladbrokes Casino - Promotions
This is one area where Ladbrokes Casino could improve. Currently they are only offering players a £25 new sign up bonus. This seems rather small when you consider that most other casinos are offering between £50-£115. To withdraw this bonus you only have to 'turn' it 10 times, which is very reasonable (visit Best Bonuses to find out more).
We have heard from a number of players, that Ladbrokes are very good at offering spot cash prizes of up to £1000. Also if you are a high roller, Ladbrokes will look after you very well with free cash.
Ladbrokes Casino - Games
Like the majority of Microgaming casinos, the Ladbrokes Casino has over 50 games for you to try. These include all of the standard games (Blackjack, Roulette, Baccarat, Stud Poker, Let-it-Ride Poker, Craps, Video Slots and Video Poker) but also includes some of less common games such as Sic Bow and Pai Gow. Of the 50 games available, 10 offer the chances of winning big through huge jackpots.
Click here to view the current Ladbrokes Casino live jackpots.
All payouts are audited by Price Waterhouse Coopers (see Best Payouts for more details).
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Ladbrokes Casino - Payments
As you would expect, there are a variety of different ways you can deposit cash with Ladbrokes.
This is another big positive for a UK administered casino. Unlike every other casino on the internet, Ladbrokes will pay all of your winnings directly back to your Debit Card or your Credit Card. Why is this such a benefit? Normally, if you use a Credit Card you can only have paid back to that card an amount equal to your initial deposit. So, if you deposited £50 and turned that into £500 you would only get £50 back onto your card. The remaining £450 would be sent to you by cheque which can take up to 4 weeks - which is very frustrating.
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